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Privacy Policy

We understand that you care about how your personal information is collected, used, and shared, and we appreciate your trust in us to handle it responsibly. This Privacy Notice explains how GEARS OF FUTURE ADVANCED ELECTRONICS PRIVATE LIMITED (“Gears of Future”, “GFX”, “we”, “our” or “us”) collects, processes, and uses your personal information through GFX, its related services, websites, applications, and any platform, or feature that references this Privacy Notice (collectively referred to as “GFX Services”).

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By accessing or using GFX Services, you agree to the collection, use, processing, storage, transfer, and sharing of your personal information (including sensitive personal information, where applicable) in accordance with this Privacy Notice and our Privacy Policy, as may be updated from time to time.   

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Personal information collected under this Privacy Notice will be controlled and retained by GEARS OF FUTURE ADVANCED ELECTRONICS PRIVATE LIMITED, having its registered office at No.2, C-112, 2nd Cross Rd, East of NGEF Layout, Kasturinagar, Bangalore, Karnataka – 560043, India.

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What Personal Information About Customers Does GFX Collect?

We collect your personal information to provide, operate, and improve GFX Services.

The types of personal information we collect include:

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  • Information You Provide to Us: We receive and store any information you submit while using GFX Services. This may include information you provide while creating an account, placing an order, contacting support, or otherwise interacting with us.
     

  • Automatic Information: We automatically collect and store certain types of information about your use of GFX Services. This may include usage data, device identifiers, and information about your interaction with the platform. We use cookies and other technologies to support this process.
     

  • Information from Other Sources: We may receive information about you from third parties, such as logistics providers or partners, which helps us enhance our records and services.

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For What Purposes Does GFX Use Your Personal Information?

We use your personal information to operate, deliver, enhance, and support GFX Services. These purposes include:

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  • Order Fulfillment and Delivery:
    To process orders, enable delivery of electronic products, handle payments, and communicate with you regarding your orders, support requests, and related services.
     

  • Improving Platform Functionality:
    To analyze system performance, fix issues, and optimize user experience across the GFX platform.
     

  • Personalization and Recommendations:
    To suggest products, services, and features that may be relevant to your interests and personalize your experience while using GFX.
     

  • Legal Compliance:
    To meet legal and regulatory requirements, such as identity verification, tax compliance, and other obligations applicable to sellers and buyers on the platform.
     

  • User Communication:
    To contact you via email, phone, or other channels about your account activity, transactions, support requests, and promotional information.
     

  • Advertising and Promotions:
    To show you relevant ads and promotional content based on your interaction with GFX. We do not use personally identifiable information to deliver interest-based advertising unless explicitly permitted by you.
     

  • Security and Fraud Prevention:
    To detect, prevent, and respond to fraudulent or unauthorized activity, and to ensure the safety of our users and our platform.

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What About Cookies and Other Identifiers?

To help our systems recognize your browser or device and to provide, enhance, and secure your experience on GFX, we use cookies and similar tracking technologies. These identifiers allow us to improve platform functionality, analyze user behavior, and deliver a more personalized experience.

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For more details about how we use cookies and how you can manage your preferences, please refer to our Cookies Notice.

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Does GFX Share Your Personal Information?

Information about our users is an important part of our business, and we do not sell your personal information to others. We share your personal information only as described below, and only with trusted third parties or service providers that adhere to practices that are as protective as those outlined in this Privacy Policy.

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Transactions Involving Third Parties

GFX enables services and transactions involving third-party sellers. For example, products available through GFX may be listed and sold by third-party sellers. In such cases, your personal information may be shared with the respective seller in order to fulfill the transaction. You will be able to identify when a third party is involved in your transaction, and your data will only be shared to the extent necessary for processing your order or providing customer support.

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Third-Party Service Providers

We engage third-party companies and individuals to perform certain functions on our behalf. These services may include logistics and delivery, payment processing, marketing support, customer service, and analytics. These service providers are granted access to only the personal information necessary to perform their tasks, and they are obligated to handle such information in accordance with applicable data protection laws and not for any other purpose.

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Business Transfers

As our business evolves, we may buy, merge with, or sell businesses or services. In such transactions, user information may be transferred as part of the business assets. Any such transfer will continue to be governed by the existing privacy commitments unless you are otherwise notified and provided an option to opt out, where applicable.

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Legal Compliance and Protection

We may release personal information if required to comply with applicable laws and regulations, enforce our Terms of Use, or protect the rights, property, or safety of GFX, our users, or others. This may include sharing information with other companies and organizations for fraud prevention and credit risk reduction.

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How Secure Is Information About Me?

At GFX, we prioritize the security and privacy of your personal information. Our systems are designed with industry-standard safeguards to ensure your data remains protected at all times.

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  • We use encryption protocols and secure software to protect your personal information during transmission.
     

  • We comply with the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card information.
     

  • Our infrastructure includes physical, electronic, and procedural safeguards to protect personal data during its collection, storage, processing, and disclosure.
     

  • As part of our security measures, we may request verification of identity before granting access to certain personal data.
     

  • Devices or platforms associated with GFX may include security features that you can configure to prevent unauthorized access and protect your data.
     

  • To help maintain the security of your information, we recommend taking precautions such as keeping your passwords confidential and signing out when using shared computers or devices.
     

Your trust is important to us, and we are committed to continually strengthening our security practices.

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What About Advertising?

Third-Party Advertisers and External Links:
GFX may feature third-party advertisements and links to external websites or applications. These third-party advertising partners may collect certain information about you when you interact with their content, ads, or services. This data collection may be used to deliver interest-based advertising or to measure the effectiveness of their campaigns.

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Use of Third-Party Advertising Services:
We may work with advertising partners to display personalized ads that are more relevant to you. To do this, we may share anonymized data—such as a hashed identifier, cookie ID, or device identifier—with these partners. We do not share your name or any information that directly identifies you. For example, if you have already interacted with GFX content or downloaded an app associated with GFX, we may prevent repetitive ads from showing again using this data.

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These third-party ad services may also use this anonymized data to show you ads from other advertisers. You can opt out of interest-based advertising through your browser or device settings, or by adjusting your advertising preferences where available.

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If you have any concerns regarding how your data is used for advertising purposes, you may contact us directly or review our Privacy Policy for more information.

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What Information Can I Access?

You can access a range of your personal information through your account on GFX, including but not limited to your name, contact details, payment methods, saved addresses, and order history. This information can be reviewed and updated at any time by logging into the "Your Account" section on our website.

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What Choices Do I Have?

If you have any questions about how we collect and use your personal information, please contact our Grievance Officer. GFX also offers you various settings and controls to manage how your information is used.

  • You may choose not to provide certain information, but this may limit your ability to access some features or services on GFX.
     

  • You can add or update specific information in your account settings. When you update information, we may retain a copy of the previous version for administrative or legal purposes.
     

  • If you do not wish to receive emails or other communications from us, you can adjust your Communication Preferences within your account settings.
     

  • To stop receiving in-app notifications, you can update your notification settings within the GFX app or your device.
     

  • If you do not want to receive interest-based ads, you may opt out by adjusting your Advertising Preferences.
     

  • Most browsers and devices allow you to block cookies or notify you when cookies are being sent. Disabling cookies, however, may prevent you from using key features of GFX, such as adding items to your cart or completing purchases. For more details, see our Cookies Policy.
     

  • If you want to browse GFX without linking your activity to your account, simply log out and use a browser with cookies disabled.
     

  • Many devices allow you to change permissions (such as access to location or contacts) from the settings menu. Please refer to your device’s support documentation for details.
     

  • If you are a seller, you can manage your profile and notification preferences through your GFX Seller Dashboard.

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Are Children Allowed to Use GFX?

GFX does not sell products directly to children. Products that may be suitable for children are intended for purchase only by adults. If you are under the age of 18, you may use GFX only with the active involvement of a parent or legal guardian.

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Conditions of Use, Notices, and Revisions

If you choose to use GFX, your use and any dispute related to privacy is subject to this Privacy Policy and our Terms of Use, including limitations on liability, dispute resolution procedures, and application of the laws of India.

If you have any concerns regarding privacy at GFX, please reach out to us with a detailed explanation, and we will do our best to address your concerns in a timely and effective manner.

Our services and business operations may change from time to time. Accordingly, this Privacy Policy may also be updated periodically. We recommend that you check this page regularly to stay informed about any changes.

Unless stated otherwise, the current version of this Privacy Policy applies to all information we have about you and your account. We are committed to protecting your data and will not make material changes to our privacy practices that would reduce protection for your personal information collected in the past without first obtaining your consent.

 

If a seller wishes to add products to GFX that already exist on a third-party marketplace, they may do so by exporting the relevant product data from that platform and importing it into GFX. By importing such products to GFX, the seller grants GFX the full rights to use, modify, market, and distribute the associated product information, media, and data as necessary to support platform operations, promotional efforts, and service delivery.

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Contact Information

This website is operated by:
GEARS OF FUTURE ADVANCED ELECTRONICS PRIVATE LIMITED
No.2, C-112, 2nd Cross Rd, East of NGEF Layout, Kasturinagar, Bangalore, KA - 560043
Email: info@gfx.network

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